All Wired Up Jewelry Designs was created as an outlet for my creative urges.
I took one jewelry class just to see what it was all about and I was hooked for
life. I still enjoy taking classes, but it's more about learning or perfecting
a technique rather than learning to make a specific item. I like the gemstone
or the stone to whisper to me what they'd like to be, but I'm happy to create
what speaks to you too!
I create all my own settings from 100% recycled sterling silver, fine silver or
precious metal clay in my home jewelry studio. My work with metal is still evolving so I make new things I like
or styles I want to try to adapt to my liking. You won't see many cookie-cutter
items here, I guess because I haven't found any one thing I want to make over
and over again, but I do still enjoy loads of my made to order items like stack
rings and bangles and love helping a customer create a custom order.
I am new to having my own website, but not new to selling jewelry on
line. To make you feel a bit more comfortable dealing with a newcomer, I am
keeping my shop open on Etsy so you are able to visit and see some of my very
positive customer feedback on design, service and customer satisfaction. Please
feel free to take a look, I can be found at
http://www.ppennee.etsy.com just scroll down the left of the
page and find Feedback, click and read the tab that says, "left by others".
If you have any questions about my process or would like additional information
on one of my designs or one you would like to create, please contact me at
pennee@allwiredupjewelrydesigns.com.
Retail Location:
All Wired Up Jewelry Designs creations can now also be found at Trillium, A
Unique Boutique, in Greenspring Station, Lutherville, MD
Shop Policies:
Returns and Exchanges:
All work is guaranteed 100% for workmanship. I want you to be happy with your
purchase and know that you own lovingly hand crafted jewelry. I use the best
quality materials available and stand behind my workmanship. However, as with
all things hand made, things can go awry and you may need to return for an
adjustment. If you are unhappy with your purchase, please contact me about
returning the item within 7 days and please return the item in it's original
condition and in original packaging within 30 days of receipt for a full refund
minus shipping. Items returned for refund after 30 days will be have a 20% re-
stocking fee deducted from their refund unless prior arrangements have been
made (for example, early holiday shopping- just let me know!) . If your item
becomes damaged due to workmanship I am happy to do minor repairs as needed at
no charge, major changes may have an additional charge, but it is always at
cost plus shipping only. I cannot offer full refunds on custom orders but
will do everything possible to make sure you are happy with your purchase. If
item is ordered as a gift please send me a message to that effect so I make
note to extend the return time limit for you.
When you are unsure of a size,
color of stone or other preference, I am happy to provide a gift certificate!
If you are unsure of your ring size I have a disposable ring sizer in my shop
you can order for the cost of shipping. If I owe you a refund for any reason,
I will either credit your Papal account or may contact you for the best method
to refund your purchase price.
It is important that you understand I do my best to depict all my items in
photos showing angles, patinas and stone colors, but it is almost impossible to
guarantee that every computer monitor will show the exact same tones. Due to
the handmade nature of my jewelry, slight variations in stone, textures,
patina, and shape may occur. Be assured that the same creativity and
workmanship go into every piece I make. Contact me if you have any specifics
likes or dislikes, I’m more than happy to work with you.
Ring Re-Sizing:
If I make an error and send the wrong size, I will re-make your ring at no
charge. If the wrong size is ordered there is a minimum charge of $5 to re-size
band rings and $15 to re-size rings with gem or natural stones to cover the
cost of materials. Please keep in mind, some
rings cannot be re-sized, I will state this in my product description. If you
see a ring you like that can't be re-sized, contact me and I will try my best
to find materials to re-create a smiliar style just for you. I am a small home
studio, not a professional jewelry repair facility, so I don't have access to
all the goodies like laser welders and such to do repairs with stones in their
settings!
Payment:
Currently I am only accepting Paypal. You do not need a Paypal account to use this service. When you arrive at the site there is an option for non users to pay with a credit card. These transactions are totally secure. If this method is a problem, contact me and we can arrange
payment by check or other method for your convenience. I am also happy to work with you on a
lay-a-way plan to enable you to have an item you love but may not be able to
purchase right away. Most items can be held for up to 60 days with a 33% non-
refundable deposit. Don't hesitate to contact me for details on extended
payments.
All orders must be paid in full before shipping. Custom orders require a
50% non-refundable deposit to begin work with payment in full due before item
is shipped.
Shipping:
All items in stock will be shipped Monday - Friday USPS first class and
insured over $100 -usually within 24-48 hours. Custom items are shipped within
3-7 business days depending on the complexity of the order. During holiday
season I will also ship on weekends when possible. I offer expedited shipping,
both priority and express in the U.S., at an additional charge using current
post office rates. Contact me in advance to have your item shipping adjusted
before purchase. You will always receive a tracking number with each
shipment.
International orders are shipped USPS first class international. If you need
guaranteed delivery please contact me in advance for current rates for shipping
only, many countries have duty fees due upon delivery.
I am happy to ship gifts to a recipient's address directly if you contact me
with the full address including zip code.
Privacy:
Your information is never shared and I will not send out emails regarding
sales, promotions, etc. unless you have signed up in advance for my e-mail
distribution list. Feel free to contact me if you would like to be added to my
mailing list for private sales.
Gifts/Packaging:
All of my jewelry comes packaged in boxes suitable for gift giving. Ring
boxes and/or appropriate size foil boxes are used for all jewelry. With each
purchase you will receive a suitable size organza bag for jewelry storage, a
plastic bag with anti-tarnish strip for silver, a square of Sunshine polishing
cloth for sterling silver and directions with tips on care of your jewelry.
If I've missed anything here and you still have a question about my process or
policies please don't hesitate to contact me at
pennee@allwiredupjewelrydesigns.com.